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Our Support guarantee

We pride ourselves in providing the best standard of support in the industry. Part of that is making sure that your website is operated with the highest of standards in every way possible for you. That is why all of our websites come with the an assurance that we always do our best 

why do you need all these things on your website?

Having a website is not just about building it, there is a lot involved in keeping it running securely and making sure you have everything in place for it to remain online and current. There are a lot of things that can go wrong and getting them fixed after they occur can be a nightmare. That is why we provide a fully managed service to you, so that you don’t need to worry about it.

Cloud Hosting

Hosting in the cloud means that the site is hosted on multiple servers around the world, reducing the chance of a hardware failure causing it to go offline.

WordPress and Hosting Management

WordPress is the most widely used content management system in the world and allows you to login and edit content whenever you want. You also have a dedicated hosting management area just for you.

Content Support

We understand that you might not have the time or skills to update your site, which is why we provide support to make any changes so you don’t have to.

Server Monitoring

Hacking is one of the biggest risks to sites today. If your site gets hacked it can be expensive to undo the damage. This is why we install software to monitor the activity on your site and to block any suspicious behaviour.

License Renewals

We use a collection of really powerful plugins in order to give you the best editing and the most flexible design and functionality for your website. But these come at a cost. We renew these automatically and at no cost to you. Without this the site would stop working.

Daily Backups

We take daily backups of the entire build, so that if the worst happens and your site is ruined we can restore to easily and quickly to the last working version.

SSL Certificate

This makes your site secure by making sure all the data is transferred from the server to your browser securely. It means your site is less likely to be hacked. But it is also important because search engines like Google penalise sites without an SSL!

Security Pack

We install additional security settings on your site to make sure it is well protected against any type of attack and to tighten up against any known vulnerabilities with the platform. This prevents hacking.

Server Maintenance & Software Updates

Our hosting is kept up to date with all the latest security packs and software versions, so that the server is not vulnerable to attacks. Similarly, we will update the plugins and software on your website setup so that all the latest security fixes are in place.

Malware Scanning & Firewall

Every site we host not only gets regular maintenance and updates but we also regularly scan the site for any abnormalities or malware and a dedicated firewall constantly monitors the site for threats.